Innovation Will Shape Enterprise Cloud Computing in 2017
by Salim Khalife
A recent Forrester Research brief* outlines 10 key developments in cloud computing the researcher believes will shape the industry in 2017 – and how businesses can best respond to the developments. An Excellent read! The important takeaway for me was the emphasis on industry innovation and responsiveness to customer demands I detected in most of the 10 predictions. Below, I’ve extracted and summarized a few more takeaways from the brief, in my own words, and shared our current innovations in the space.
1. Innovation breeds innovation
The uptick in cloud computing has led to an entirely new software genre – cost management SaaS tools. These applications (Cloudability, Cloud Cruiser, CloudHealth and Cloudyn) are relatively inexpensive and help organizations reduce the costs associated with increased cloud usage across the enterprise. Cloud computing, itself a significant innovation, is driving additional innovation.
For Paramount WorkPlace this means further innovation in Mobile requisition and approvals are a must for the busy procurement managers and C leadership team. We believe laptops users are shifting to mobile and tablet devices. Therefore, our newest mobile release gives procurement users the ability to enter a requisition from a list of pre-defined catalogs and submit the request from their mobile device, even when there is no internet connection. We developed an application that automatically sync when the Mobile device is back online. Users can also approve transactions and check the status of submitted requisitions on their mobile and tablets anytime.
2. Biggest isn’t always best
The megacloud vendors including AWS, Google, IBM and Microsoft may be setting the pace for innovation, but smaller regional players can offer more personalized service levels, can pivot to adapt to market changes and can innovate more quickly to meet the needs of a specific vertical market. Service is key for many companies, and large and small cloud vendors will need to keep customer satisfaction levels high to succeed.
3. Shun the complex suites
Enterprises will shun large, complex and costly private cloud suites, favoring purpose-built tools that minimize the costs of components and software licenses and provide the precise functionality businesses ask for. Simple, straightforward functionality that is easy to use and easy to maintain will prevail.
4. Security by design
As more companies push their workloads from on-premises to the cloud, data security grows as a valid concern. Customers will demand more robust security measures from their cloud services providers, prompting the roll-out of cloud security gateways (CSGs) that bring sophisticated and robust data protection measures to the cloud. This is another example of the way technology innovations come in response to customer demands.
Enterprise companies continue to favor cloud services and SaaS applications over on-premise options. Software publishers continue to migrate their applications to cloud-based deployment models, and/or develop new applications native to the web and accessed as a service. As cloud computing reaches critical mass, publishers must respond to consumers’ demands by continually innovating and improving their offerings, and by adapting their technologies and services to respond to concerns or they risk being left behind. It’s heartening to me that good old fashioned hard work and customer service are still trending in 2017.
*Forrester Research, November 2016, Predictions 2017: Customer-Obsessed Enterprises Launch Cloud’s Second Decade, Ten Key Developments In Cloud Computing Shape The Industry In 2017
About the author:
Salim Khalife is the founder, president and CEO of Paramount WorkPlace, a technology company that develops, sells, and supports advanced web-based and mobile requisition, procurement, and expense software solutions for mid-market organizations. The company introduced its first cloud-based SaaS requisition application in 1997, and continues to innovate and expand its partnerships and integrations ever since. Learn more at www.paramountworkplace.com.