GORDON COLLEGE

SUCCESS STORY

Gordon College used a completely manual paper requisition approval process for a number of years. This practice caused constant delays throughout the process and the lack of visibility caused confusion among departments with requisitions stalled in inboxes. The lack of control and visibility was apparent.

They could not maintain and enforce budgets, which led to a lack of control. Also, they could not tell where requisitions were in the process, what had happened to them, or what needed to happen to keep them moving along the requisition process.

Gordon College, one of the nation’s premier Christian colleges, is located near Boston and combines education with Christian faith.

Challenge – Delays. Confusion. No Control.
Gordon College used a completely manual paper requisition approval process for a number of years. This practice caused constant delays throughout the process and the lack of visibility caused confusion among departments with requisitions stalled in inboxes. The lack of control and visibility to what was being bought and the impact on their budget was apparent.

They could not maintain and enforce budgets, which led to a lack of control. Also, they could not tell where requisitions were in the process, what had happened to them, or what needed to happen to keep them moving along the requisition process.

Requirements – Automation & quick workflow. Visibility to monitor budgets. Web-based. Integrates.
The Gordon College team needed a solution with more automation to speed workflow, transparency to provide better budget controls, and solid internal audit capabilities.

“WorkPlace is web-based and seamlessly interacts with our Accounting software, which were two of our main requirements for the requisition system,” said David Andrade, Director of Information Technology.

Solution – WorkPlace Requisition integrated with Accounting Software.
Paramount WorkPlace addressed their issues by providing an integrated requisition solution to automate their workflow process, give visibility to budgets and access to information throughout the process for all users.

“We spoke to our advisors, and were introduced to WorkPlace. With the help of Paramount WorkPlace and our Value Added Reseller (VAR) advisors we were able to put in place a purchase requisition process and a check request process,” says Kim Mather, Controller.

Gordon College now has automated workflow, budget control and transparent accountability of the requisition process. Mather says “We are now better able to enforce policies through the routing rules and users can now see where their requisitions are in the process through the detail log feature without calling the Business Office.”

The detail log has been a great help to Gordon College; the improved record of accountability has helped speed up the approval process,” says Mather. Budget awareness by departments has also been improved.

Benefits – Time Savings. Visibility.
Gordon College now has:

  • Automated Workflow
  • Budget Control
  • Transparency
  • Multi-Level Approval Process

WorkPlace provides Gordon College full visibility throughout the requisition process. There is complete tracking from line level attachments to real time status dashboard and detailed audit log. “We have gained considerable efficiencies with WorkPlace’s Requisition software,” says Mather.

“Paramount’s customer service has always been very helpful and responsive when we’ve had a problem during an upgrade or when we needed a new license,” says Andrade. “Their turn-around time is fantastic and their technical staff are always able to pinpoint the problem in a short amount of time. We would recommend WorkPlace to any company that is looking to streamline their requisition process.” says Andrade.

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